Markham City Hall
16313 S. Kedzie Parkway
(Hon. Evans R. Miller Pkwy)
Markham, IL 60428
Phone:
708-331-4905
Fax: 708-331-8667
. . . . . . . . . . . . . . .
Markham City Hall is
open
for service:
Monday - Friday
9:00 a.m. to 5:00 p.m.
. . . . . . . . . . . . . . .
When to Call 911
Call 911 in an emergency
when you believe that the immediate response of the
police, fire department, or
ambulance is needed.
When you see fire or smoke
When you or someone with
you is in danger
When you see a crime
being committed
When an ambulance is needed because someone is hurt or sick
When someone is trying to break into your house
When someone suspicious is prowling around your house or neighborhood
When a child is approached by
a stranger
When an Infant is locked
inside a vehicle
Some examples of when NOT to call 911 are
To obtain weather reports
To report utility problems (such as power or phone outages)
To ask for directions or determine roadway names
To obtain general information pertaining to police reports
To request a taxi cab
To request an ambulance for non-emergency, routine transports
To find out what time it is
When your keys are locked in
your car
Remember that 911 is not for jokes; it is for people that
need help. 911 is to be used
for reporting emergencies.
For general police information,
contact your local police department @ the non-emergency number
(708) 331-2171
911 COMMUNICATIONS CENTER
Mission Statement
The mission of the Markham Emergency Telephone System Board, is to
ensure that the Citizens of Markham receive reliable, professional
9-1-1 Service. This is accomplished by utilization of technology changes
and recommended policies and procedures.
The Markham ETSB will endeavor to work with emergency service agencies
to ensure that the needs of the public are met.
Agency Profile
The Citizens of Markham voted in a $0.85 per Monthly Surcharge on
there Telephone Bills to fund the 9-1-1 System. The Markham 9-1-1
System went live, and took emergencies calls and started the future
of Markham communications. Today the system handles thousands of 9-1-1
Calls a Year from the 9-1-1 Public Safety Answering Point (PSAP) at
the Markham 911 Center.
Contact Information
If you have any questions about the Markham 9-1-1 System, please feel
free to contact Deputy Fire Chief Roger A. Agpawa, 9-1-1 Coordinator
or Dispatch Supervisor Lonna Lockett at:
Markham 9-1-1
16313 Kedzie Parkway
Markham, IL 60428-5344
Phone – (708) 331-4905 ext. 257 or 212 Fax – (708) 596-3686
E-Mail : ragpawa@cityofmarkham.net
& llockett@cityofmarkham.net
What is 911?
Plain and simple: 911 is a three-digit telephone number that you can
call 24 hours a day for police, fire or emergency medical services.
911 saves valuable time in an emergency. According to nationwide statistics, it can take up to 2 1/2 minutes to find your telephone directory and another 30 seconds to locate the correct number. In an emergency, 3 minutes is a long time -- time that can be saved by remembering to call 911!
How to Call 911
To call 911 from a home phone or a simple
business phone, pick up the phone, and press the numbers: 9-1-1.
To call 911 from a Centrex or PBX business extension,
obtain an outside line, and then press the numbers: 9-1-1.
To call 911 from a pay phone, no money is needed. Simply pick up the receiver, and press the numbers: 9-1-1.
To call 911 from a cellular or mobile phone, press the numbers: 9-1-1, and then press the "send" button. Be prepared to give your cell phone number and location to the 911 telecommunicator.
How Does 911 Work?
When you dial 911 from a wireline phone in Markham, your call will
be automatically routed to the 911 answering point that provides emergency
services for the location from which you are calling.
When you dial 911 from a cellular phone, the call will either be routed
to the State police call center or to Markham 911 call center, depending
on the caller's location at the time the call is sent. In some cases
the answering point that receives the initial 911 call may need to
transfer it to a secondary answering point. It is possible you could
be told as the caller you will be told that they are being transferred
and instructed to remain on the line. Do not hang up during
the transfer.
911 is only a telephone number. Quick response to emergencies depends on the important information provided by the caller. If you call 911, the telecommunicator who answers your call will ask you a series of questions. Remain on the line, and be prepared to provide the following information:
- What kind of emergency do you have
- What kind of help do you need
- Where is the emergency
- What phone number and address are you calling from
For medical emergencies, you will be asked the patient's age, what
is wrong with them, and whether they are conscious and breathing.
Helpful Tips
Post your address, phone number, and the closest street intersection
to your home by each telephone so it is available for anyone who needs
to make a 911 call.
Make sure that your home is clearly marked with your house number. It should be visible from the street or posted where your driveway intersects with the main road.
Talk to your children about how to use
911. Also discuss what is an emergency and what is not.
Markahm 911 Emergency Telephone System Board
Chairman
Ron Moaton
Fire Chief
Vice - Chairman
Mack Sanders
Police Chief
Fire Department Representative
Police Department Representative
Alderman Liaison
Citizen Liaison
ETSB Staff
|
Deputy Police Chief Mack Sanders |
Fire Chief Ron Moaton 911 Vice Chairman (708) 331-4905 ext 252 |
Deputy Fire Chief Roger A. Agpawa Phones, Radios & Computers |
Lonna Locket 911 Supervisor/L.E.A.D.S. Coordinator (708) 331-4905 ext 212 |
