Markham City Hall
16313 S. Kedzie Parkway
(Hon. Evans R. Miller Pkwy)
Markham, IL 60428
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City Hall is
Monday - Friday
a.m. to 5:00 p.m.
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When to Call 911
Call 911 in an emergency
when you believe that the immediate
response of the
police, fire department, or
ambulance is needed.
When you see fire or smoke
When you or someone with
you is in danger
When you see a crime
When an ambulance is needed because someone is hurt or sick
When someone is trying to break into your house
When someone suspicious is prowling around your house or neighborhood
When a child is approached by
When an Infant is locked
inside a vehicle
Some examples of when NOT to call 911 are
To obtain weather reports
To report utility problems (such as power or phone outages)
To ask for directions or determine roadway names
To obtain general information pertaining to police reports
To request a taxi cab
To request an ambulance for non-emergency, routine transports
To find out what time it is
When your keys are locked in
Remember that 911 is not for jokes; it is for people that
need help. 911 is to be used
for reporting emergencies.
For general police information,
contact your local police department @ the non-emergency
The mission of the Markham Emergency Telephone System Board, is to
ensure that the Citizens of Markham receive reliable, professional
9-1-1 Service. This is accomplished by utilization of technology changes
and recommended policies and procedures.
The Markham ETSB will endeavor to work with emergency service agencies
to ensure that the needs of the public are met.
The Citizens of Markham voted in a $0.85 per Monthly Surcharge on
there Telephone Bills to fund the 9-1-1 System. The Markham 9-1-1
System went live, and took emergencies calls and started the future
of Markham communications. Today the system handles thousands of 9-1-1
Calls a Year from the 9-1-1 Public Safety Answering Point (PSAP) at
the Markham 911 Center.
If you have any questions about the Markham 9-1-1 System, please feel
free to contact Deputy Fire Chief Roger A. Agpawa, 9-1-1 Coordinator
or Dispatch Supervisor Lonna Lockett at:
16313 Kedzie Parkway
Markham, IL 60428-5344
Phone – (708) 331-4905 ext. 257 or 212 Fax – (708) 596-3686
E-Mail : email@example.com
What is 911?
Plain and simple: 911 is a three-digit telephone number that you can
call 24 hours a day for police, fire or emergency medical services.
911 saves valuable time in an emergency.
According to nationwide statistics, it can take up to 2 1/2 minutes
to find your telephone directory and another 30 seconds to locate
the correct number. In an emergency, 3 minutes is a long time -- time
that can be saved by remembering to call 911!
How to Call 911
To call 911 from a home phone or a simple
business phone, pick up the phone, and press the numbers: 9-1-1.
To call 911 from a Centrex or PBX business extension,
obtain an outside line, and then press the numbers: 9-1-1.
To call 911 from a pay phone, no money is needed.
Simply pick up the receiver, and press the numbers: 9-1-1.
To call 911 from a cellular or mobile phone,
press the numbers: 9-1-1, and then press the "send" button.
Be prepared to give your cell phone number and location to the 911
How Does 911 Work?
When you dial 911 from a wireline phone in Markham, your call will
be automatically routed to the 911 answering point that provides emergency
services for the location from which you are calling.
When you dial 911 from a cellular phone, the call will either be routed
to the State police call center or to Markham 911 call center, depending
on the caller's location at the time the call is sent. In some cases
the answering point that receives the initial 911 call may need to
transfer it to a secondary answering point. It is possible you could
be told as the caller you will be told that they are being transferred
and instructed to remain on the line. Do not hang up during
911 is only a telephone number. Quick response
to emergencies depends on the important information provided by the
caller. If you call 911, the telecommunicator who answers your call
will ask you a series of questions. Remain on the line, and be prepared
to provide the following information:
- What kind of emergency do you have
- What kind of help do you need
- Where is the emergency
- What phone number and address are you calling from
For medical emergencies, you will be asked the patient's age, what
is wrong with them, and whether they are conscious and breathing.
Post your address, phone number, and the closest street intersection
to your home by each telephone so it is available for anyone who needs
to make a 911 call.
Make sure that your home is clearly marked with
your house number. It should be visible from the street or posted
where your driveway intersects with the main road.
Talk to your children about how to use
911. Also discuss what is an emergency and what is not.
Markahm 911 Emergency Telephone System Board
Vice - Chairman
Fire Department Representative
Police Department Representative
Deputy Police Chief
(708) 331-4905 ext 237
|Fire Chief Ron Moaton
911 Vice Chairman
(708) 331-4905 ext 252
Deputy Fire Chief
Roger A. Agpawa
911 Systems Technician
Phones, Radios & Computers
(708) 331-4905 ext 257
911 Supervisor/L.E.A.D.S. Coordinator
(708) 331-4905 ext 212